Ward6AI — Team Onboarding

Getting set up on the
Ward6AI platform.

A simple, four-step walkthrough for verifying your email, setting your password, and logging in for the first time. Should take about five minutes.

For: Ward6 team Platform: wardai.au Prepared by: Jason Armstrong

Before you start

You'll get two emails from dev-wardai (sender no-reply@auth0user.net). The whole process is four short steps:

  1. Verify your email — confirms the account is yours.
  2. Request a password reset — kicks off your first-time password setup.
  3. Set your new password — pick a strong one and save it.
  4. Log in — you're in.
Heads up: the emails come from an auth0user.net address, which Outlook may flag with a "you don't often get email from" warning. That's expected. The links are legitimate.
What's inside
  1. Verify your email3 sub-steps
  2. Request a password reset4 sub-steps
  3. Set your new password4 sub-steps
  4. Log in to Ward6AI1 sub-step
1
Step 1 of 4

Verify your email

First, prove the account belongs to you by clicking the verify link in your invite email. Three quick sub-steps.

Step 1.1

Find the verification email in your inbox

Open your inbox and look for an email from dev-wardai with the subject "Verify your email". It usually lands within a minute or two of your invite being sent.

Can't find it? Check Junk or Other. The sender address is no-reply@auth0user.net.
Inbox preview of the Verify your email message from dev-wardai
What it looks like in your inbox.
Step 1.2

Open it and click Verify Your Account

Open the email. Check the account address shown matches yours, then click the black Verify Your Account button.

Verification email content with a Verify Your Account button
Click the Verify Your Account button.
Step 1.3

Confirm the email-verified screen

A browser tab will open and show a green tick with the message "Email Verified — Your email address was successfully verified." You can close this tab. Email verification is done.

Browser window showing the Email Verified confirmation screen
Once you see this, move on to step 2.
2
Step 2 of 4

Request a password reset

Your account already exists, but doesn't have a password yet. The reset flow is how you set one for the first time.

Step 2.1

Go to wardai.au and start sign-in

In your browser, go to https://wardai.au. You'll see the Q Agent — Intelligence Suite welcome screen.

Click the green Log In / Sign Up button.

Q Agent Intelligence Suite welcome screen with a Log In / Sign Up button
The Q Agent welcome screen.
Step 2.2

Choose "Reset password" on the login form

You'll be taken to the Auth0 login form. Don't enter anything yet — you don't have a password set.

Click the blue Reset password link below the password field.

Why reset, not sign up? Your account already exists (your invite created it). The reset flow is how Auth0 lets you set a password for the first time.
Welcome login form with Reset password link highlighted
Use Reset password, not Continue.
Step 2.3

Enter your email on the reset form

On the Forgot Your Password? screen, type the same email address your invite was sent to, then click Continue.

Forgot Your Password form with email field and Continue button
Enter your work email and continue.
Step 2.4

Leave the "Check Your Email" window open

You'll see a confirmation that reset instructions are on their way. Keep this tab open — if the email doesn't arrive in a couple of minutes, you can click Resend email from here.

Check Your Email confirmation screen with a Resend email option
Leave this tab open as a backup.
3
Step 3 of 4

Set your new password

Pick something strong, save it in your password manager, and you're almost in.

Step 3.1

Find the reset-password email in your inbox

Switch to your inbox. Look for an email from Agentcore with the subject "Reset your password".

Inbox preview of the Reset your password email from Agentcore
What it looks like in your inbox.
Step 3.2

Open it and click Confirm

Open the email. You'll see a message that you've submitted a password change request. Click the black Confirm button.

Password change request email with a Confirm button
Click Confirm to open the password setup form.
Step 3.3

Set your new password

You'll land on the Change Your Password form. Enter your new password, then re-enter it to confirm. The requirements panel will turn each item green as you meet it.

Your password must:

  • Be at least 8 characters
  • Contain at least 3 of: lower case, upper case, numbers, special characters

When everything is ticked, click Reset password.

Save it. Pop your new password into your password manager so you don't have to do this again.
Change Your Password form with password requirements all ticked green
Wait for all requirements to turn green.
Step 3.4

Confirm the password-changed screen

You'll see a green tick with "Password Changed! Your password has been changed successfully." That's the setup complete.

Password Changed confirmation screen
One more step.
✓
Step 4 of 4

Log in to Ward6AI

Head back to the platform and sign in with your new password.

Step 4.1

Return to wardai.au and sign in

Go back to https://wardai.au and click Log In / Sign Up again. On the login form, enter:

  • Your email address
  • The new password you just set

Then click Continue. You're in.

Bookmark wardai.au so it's one click next time.
Welcome login form ready for email and new password
Same form as before — now you have the password.
Stuck on any step? Take a quick screenshot of what you're seeing and send it to Jason. We'll get you sorted.